Delivery Information
SHIPPING & DELIVERY
Do you ship worldwide & how much does shipping cost?
Yes - we ship worldwide. We offer customers free Shipping in Australia with tracking. There is NO shipping cost & NO sales tax. Hurray!
What are your shipping and processing times?
Handling And Transit Time :
Handling Time : 1 - 3 business days (Mon- Fri)
Transit Time : 2 - 4 business days days (Mon- Fri)
Order Cut of time : 2.00 P.M.
Once your order is dispatched, you will receive a confirmation email with a tracking number.
Shipping info- Regular Pricing When No Free Shipping Offer is in place.
We also ship worldwide, the cost is as stated below.
| Service | Cost | Postage time |
| Standard shipping to major cities in Australia | $10 | 5-8 business days |
| Standard shipping to remote and regional areas in Australia | $10 | 5-10 business days |
| Standard shipping to New Zealand | $19.95 NZD | 7-12 business days |
| Express shipping in Australia | $18.85 | 1-4 business days |
| Express shipping to New Zealand |
$35.95 NZD |
3-7 business days |
| United Kingdom | $18.95 | 6-12 business days |
You will get a confirmation email once your order has shipped containing the tracking number.
We do ship internationally. For any custom taxes, it will be included in the price in accordance with the country region.
Luxoz is not responsible for lost or misplaced packages once the tracking shows a "delivered" status.
Use the tracking number we provide to track the order until delivery.
If you never received your order, but the tracking number indicates it has been delivered, check with your local postman, neighbor, or facility manager/post office and post office before calling Luxoz Money Order.
Business Mail: support@luxoz.com.au
Business Phone Number: +61401574105
Business Address: 14 Elizabeth Street. SA